Comprehensive intellectual business platform prospect of the broad band data speech
IP-IN accords with the intellectual network platforms of new generation of the development of communication network, possibility, what the actual demand of market is put forward but and IP intercommunication of business gradual progress at present. It regards combining network resources, developing the value-added service with operation value as the main goal. Technology of strong, reality, operability that IP-IN is the vitality of a market. We can utilize it to introduce new products, new service constantly. Because present business integrate, remain tying, definitely, transporting, linking systemming, thinking every in cutting apart state even business from technology system stiff, make the existing high-quality network unable to give play to its efficiency. But after adopting IP-IN technology, we can insert the line, a bill through one, offer high-quality many kinds of existing telecommunication service to user disposably.
With the intellectual network technology of IP intercommunication
The intellectual network is that one kind offers the additional network of the value-added service in telecommunication network centralizedly and fast, its basic idea is to let the exchanger be mainly undertaken to exchange and continue this most basic, main task, and concentrate on transferring to the intellectual network to solving various intelligent new functions beyond exchange. Have IP to make up outside generally exchanging point SSP, business administrative system SMS, business and producing environmental SCE and independent intelligence by the control point SCP, business of the business. Intellectual network technology involves a plurality of fields such as the communication network, computer software, database. The application of intellectual network technology has already been turned from the traditional telecommunication network to the intellectual network of intercommunication IP at present, and then develop in the pure IP intellectual network direction.
As network technique and networking,it become various business IP network because of networks main. The traditional telecommunication network based on that the circuit exchanges undergoes decades of development, its huge network system has already spread all over the world, so though IP network will be possible to replace telecommunication network in the future, but by the look of at present, or incline to communicate as much as possible facilities are merged. Stand up synthetically, can save cost pronunciation and data communication, utilize existing investment of infrastructure effective. So IP network and the two of telecommunication network should complement each other, develop towards integrated totalization trend.
Characteristic of IP-IN
The intellectual business platform of new generation accords with ITU-T intellectual network CS4 Standard and China’s intellectual net relevant norm PINT standard Practical high performance professional for platform.
The intellectual business platform of new generation has the following characteristics: The business that has the most advanced ability to collect CS4 is offered ability; Realize the value-added service platform of network intercommunication with IP at home exclusively; Have not seen intellectual business platform function and products with the same content of technology developed with this subject in the similar field either in the world.
Compared with other intellectual network products, except the intellectual business platform of new generation can realize the existing traditional business, also have a unique advantage: Can realize the network intercommunication of traditional telecommunication network and IP; Can offer the intelligence new business based on IP; Superstrong systematic handling capacity; Can stretch out and draw back from 30CAPS to 400CAPS; Stability and high usability, dual machines back up the function, annual fault time does not exceed 3 minutes; Support many news collections dynamically, can cross over PSTN network, move network and IP network; Offer the intellectual business to turn into the environment, produce, prove the new business fast; Business, user’s management, camp based on Web accept the procedure of the window to manage.
IP-IN business of innovation
IP-IN business prototype of technology mainly include CTD ‘ Click to dial , CTF click the fax , Phone2PC and four types of short message business. The following describes relevant business of IP-IN technology in detail.
1 CTD: Click the dialing business
It is that the third party sets up the conversation between other two sides to click the dialing business through Internet, can realize at present that connect the conversation between two arbitrary fixed telephones or mobile phones, the conversation expenses will be by the deducting on the competent card with oneself of the users who will set up connection. The setting-up of this kind of conversation can be real-time, can customize the time of conversation in advance too.
Employ and give an example
The example one: Secretarial service. Can set up one that one’s own telephone or hope is set up in two phones of the connection into ” Caller’s telephone ” ,The telephone of another party that will hope to connect is set up as to be called the telephone, and can set up well according to the conversation time booked, succeed in submitting, converse shaking bell and connection in the time to set up. Get in the conversation state can be inquired about from the state.
The example two: Can be regarded as the application of scope of application 300 calories of more extensive. Can presume the time of conversation, telephone numbers of both sides of conversing at will to personal user, the conversation expenses will be presumed the doing with oneself and deducting on the account number of the card of this service. In this way, no matter can log in to the websites offering service everywhere through simple user name and password, the registered telephone number that you need to use, have avoided the tedious procedure of using a series of password needed of 300 calories of tradition to authorize. And can combine the rate of IP telephone on the conversation rate, in order to increase the competitiveness.
The example three: May expand this business to voice-enabled chat ‘ Includes the pronunciation to disguise and serve —Users will give you a user name and password after opening and serving, and your telephone number can be revised through websites . After you dial the special service number user name and password to enter —Input it will put through for you automatically want user name that have a chat, according to you, press a certain appoint key you can put through with one person that reach the standard grade just at random.
The example four: Can also add this service into CALLCENTER service based on IP.
2 CTF: Click the fax business
It is a kind of typical PSTN business initiated on Inter net to click the fax business. Users can pass and click the button on Web page, send designated information to the fax-machine appointed. Here, the information appointed already can be by a URL UniversalResourceLocator A certain information piece on a webpage or webpage on the designated IP network, it can be an information piece or text that users fill in in the form.
Users: Contain all kinds of individuals and company’s users.
Faxing the file is often regarded as China and confirm the text formally, there is practical market greatly. Click the fax as a new kind of intercommunication business, there is incomparable advantage of all sorts of traditional faxes.
Simple and convenient: Use, click, can write, go on group take place in the intersection of business and practical page all fax number of take over party by fax, and the fax content does not need printing, but upload and send directly through the page, saves time, manpower, material resources.
Safe: If the other side the line is busy and fax-machine problematic, fax file can lose, will be kept and sent again temporarily, and can inquire that sends the situation in the state will be inquired about.
Stint on expenses: The present VoIP gateway apparatus on nets all support the fax through internet, so can use the original VoIP network to offer new fax through internet service, and can employ IP network and reduce the end user’s cost of use, in order to improve the competitiveness of the business.
It is a kind of business that has the use to click and trigger and send the fax very much, have not especially inserted the unit that Internet wants to advertise in www homepage again to those. Give an example, the special line that a certain hotel there is the fax-machine but not insert Internet consider the expense question ,Can put the order reserving a room on some www websites, the Internet user can order by www way. The concrete course is, the Internet user found the advertising position of the corresponding hotel and clicked, the order ordering the form on the hotel with www server is filled in for users, www server starts some to trigger the backstage supporter PINTClient procedure who sent the fax after users submit, PINTClient first and mutual letter order of PINT gateway, infected the order with PINT gateway later, then PINT gateway passed the order to resource of fax and the fax-machine number informed in the Tel-Information station, faxing resources can send the order out in appropriate time, if the first attempt is unsuccessful can also try for several times more.
3 WebPhone business
WebPhone business includes Web clicks 800 business ‘ 800 enterprise -oriented business that main ; Face the personal PCtoPhone products and relevant and make the value-added service and integrated service service of telecommunications up. It is let to concentrate on paying the concept to form by IP telephone number and 800, is based on advanced intercommunication framework, a business offered by intellectual business platform of new generation. The framework accord with future the intersection of network and business with principle that control separate, represent future development trend of network. This kind of structure benefits the expansion of the new business in the future, will save cost and cycle of business development greatly. On condition that the apparatus does not change, can set up business type in a flexible way, carry on the expansion, increase of the business, upgrade and change easily, and not only offer 800 single business. If can develop into and support callers and is let and pay business, WebIP telephone service, call out and waits for the business, can also offer system of call center,etc. wrapping up outside for enterprise conveniently. This, compared with single business of the 800th, advantage its obvious.
Employ and give an example
Face personal personal IP800: Mainly face the commercial personage. Global Internet users click to chain icons and can be inserted and corresponded to the personal online telephone service while surfing the Net and browsing through, not limited by region.
Enterprise -oriented commercial IP800: Mainly face the users of merchandising concern. Enterprise -oriented PC-Phone way IP telephone service, collect online browsing, converse in an organic whole with the online service function in real time, it is on net to realize ” Click and get it ” ,Construct CallCenter headquartered in Web for enterprises, offer a brand-new and convenient way of communication for producer and its user, and it is cheap to save investment, telephone expenses, has offered a kind of advanced solution for small and medium-sized enterprises. The enterprise -oriented PC-Phone way IP telephone service is in helping the growth of enterprises in a more cost-effective manner, will obtain the limitless development opportunity.
4 News business
From the pursuing, can find out operator, apparatus producer and ICP great attention to business of short message of the mobile dream network, firm network message,etc.. Other operators should catch this opportunity too, and want the technology in order to lead further to construct the message platform. Can realize with the intersection of PINT and technology and the intersection of IP and the intersection of network and intercommunication, offer more abundant and more flexible short message business. The realization of PINT business, make the new operator while there is one’s own surging IP backbone network, use PSTN network and have no resource in the network effectively. IP-IN technology can make the business not limited by resource of the network, has realized the integration of three networks.
1.Broadcast the short message
Broadcast the business of short message, offer to enterprise to phone mainly ‘ Fixed telephone or mobile phone,etc. Send the short message service of radio. Through the business, user can enlighten, send to, appoint telephone fixed phone or Mobile wait as soon as possible or one notice Have.
2.Short message of the stock
With the increase of the stock owner’s overall quantity, increase of stock owner type, the demand for stock information is getting more and more too, have nothing in common with each other on route and time to get information. Have many ways such as text message, TV, newspaper, stock exchange at present.
3.Advertising short message
Weather forecast, stock, lottery ticket, soccer information released to the advertisement and then increased the commercial opportunity, advertising short message suitable for various supplier or other information providers generally ‘ Lottery, amusement, sports,etc. ; For listening to the users of the advertisement, has already got the advertising information that the hope is listened to, can obtain certain income.
4.Listen to webpages in telephone
The meaning of this business is: Users are having a look around some Web page inconveniently directly through Internet ‘ Such as every day news When, can listen to Web page information by dialing a particular number in telephone number. In order to realize this business, require that has TTS gentle language is changed in the Tel-Information station Function. Surf the Net for convenient user and maintain URL of Web page listened to, the Tel-Information station should make an interface maintained on one’s own www server at least. Each time after users dial the particular telephone numbers of the information station, will require users to input the account number in the information station, broadcast the content of corresponding URL in view of the above in the information station. It is set up, can separate certain time to draw from the information station to designated URL that the renewal of the content can be flexible, also can draw at the place where users just go to appointed URL temporarily when demanding to listen to.
5 Notice comes
Namely it is busy with telling Internet computer of one side in information that the telephone network will be met. As everyone knows, can not be dealt with when the telephone subscriber dials up on the telephone with the telephone wire. To notify the business and is put forward against and this question, it can reveal, come some exhaustive information of and offer user come various processing of choose to every at the intersection of computer and screen of Internet user. IETF calls this business In ternetCallWaitingService, ITU-T is called IncomingCallNotification.
This business has not only brought convenience for the telephone subscriber who surfs the Net frequently also bring the enormous advantage to business provider. It is the putting through rate of the call that is raised greatly at first. And the putting through rate is an important index of business that the telecommunication operator offers. Nobody replied or met the busy call to only consume the resources of the network and not have any income. To notify the business and can just be reduced and breathed out and decreased, improve the utilization ratio of the network. On the other hand, come business of informing of business of making user convenient management with one telephone above line pronunciation connect and data connect and give user perceive all ability to come on.
6 Business of doing with oneself
The personal row business is the business of a kind of mobility, users, by using an only personal communication number, can insert any network PSTN, moves and IP network ,And can cross over a plurality of networks and initiate and receive the call. The number can translate into a corresponding number and choose the route according to users’ requirement, will receive the place that users appoint in words in the future. User can phone and the intersection of Web and way go on oneself customize the intersection of route and tactics, or is transferred to the business personnel to finish the disposition.
7 Call center on the basis of Web
Web has brought the new development opportunity to the call center: Through binding the call center with Web, can improve the ability of customer’s self-service service, reduce the customer attendants, improve customer satisfaction, set up customer’s experience. A lot of foreign traditional call centers are all passing ” Give a new lease of life to ” ,Increase Web function for the call center. Make the representatives of artificial seats needn’t concentrate on another place and work through the introduction of Web technology; The automatic pronunciation replies the work that the appearance of the apparatus has not merely substituted the representatives of artificial seats to a great extent, and enable call center to run round-the-clockly. IP-IN technology will enable not only call center to deal with the telephone, still can deal with fax, E-mail, Web to visit, even telephone and video conference based on Internet. So, our call center has already far gone beyond the range defined in the past, become and regard information technology as the core, offer the service system of the interactive service to customer through many kinds of modern communication means.
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